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Buying an app

I go to get an app and in the upper left corner it flashes, click app, but not enough is showing to click it. In the middle of the screen is a confirm button. What do I do?


Posted on Sep 25, 2019 5:32 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2019 7:26 PM

Hello,


Have you tried restarting iPad?


Restart your iPhone, iPad, or iPod touch - Apple Support

2 replies

Sep 26, 2019 7:27 AM in response to QuickPost

Yes I did, but no change. I tested it on other apps and got the same result. I push “get” and in the center of the screen is a confirm button. However, in the upper left corner is what looks like just a partial of an icon that flashes, “double click”. I’ve double tapped it with no response. It’s almost as if my screen isn’t big enough to accommodate it.

Buying an app

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