Unable to process purchase

I changed my store region now when I want to put in my payment method it keeps giving me this message: The Itunes is unable to process purchases at this time, please try again later ( been getting this message for 2 days )


iPhone XR

Posted on Sep 25, 2019 9:56 PM

Reply
1 reply

Sep 30, 2019 10:04 AM in response to lucinda32

Hey lucinda32,


Thank you for using Apple Support Communities!


I understand from your post that after changing your region, you were unable to change your payment method. I'd be happy to help out.


Keep your device updated along with making sure the payment method you're using can be used with the Apple ID: Payment methods that you can use with your Apple ID


If it's possible, also try another Wi-Fi network connection or switch to cellular/mobile data to see if you still get the error.


I would also suggest, signing out of the iTunes & App Store or App Store depending on your device, restart the device and then sign back in.


Here are some great articles with additional information:


Change your Apple ID country or region - Apple Support


How Apple uses your payment information


If your payment method is declined in the App Store or iTunes Store - Apple Support


Cheers!

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Unable to process purchase

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