face id not working

my face id is not working but my software is updated and the camera is not damaged

Posted on Sep 26, 2019 7:31 AM

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Posted on Sep 26, 2019 7:32 AM

Have you had your screen replaced by anyone other than Apple? If no, then see this link for suggestions:


If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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face id not working

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