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my iphone xs max error 14

my iphone xs max error 14 y?

iPhone XS

Posted on Sep 26, 2019 9:25 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2019 1:30 PM

Hello lay0007 and welcome to Apple Support Communities.


I see you're having an issue with an Error 14 being thrown when you're connected via iTunes to your iPhone XS Max.


Error 14 is a general hardware error and can mean anything from a bad USB cable to an issue with security software if you're on a Windows system to an actual hardware issue with the iPhone. Use the steps here to troubleshoot this.


Get help with iOS update and restore errors - Apple Support


If the steps don't resolve your issue, you'll find a link at the bottom of that article for contacting Apple Support to explore service options.


Cheers.

1 reply
Question marked as Top-ranking reply

Sep 28, 2019 1:30 PM in response to lay0007

Hello lay0007 and welcome to Apple Support Communities.


I see you're having an issue with an Error 14 being thrown when you're connected via iTunes to your iPhone XS Max.


Error 14 is a general hardware error and can mean anything from a bad USB cable to an issue with security software if you're on a Windows system to an actual hardware issue with the iPhone. Use the steps here to troubleshoot this.


Get help with iOS update and restore errors - Apple Support


If the steps don't resolve your issue, you'll find a link at the bottom of that article for contacting Apple Support to explore service options.


Cheers.

my iphone xs max error 14

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