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User profile for user: TextMessageIssue
TextMessageIssue Author
User level: Level 1
8 points

Failed text message

My daughter cannot receive my text messages, although I can receive hers. I have no issue texting anyone else but my daughter. Any ideas?


Posted on Sep 27, 2019 2:06 PM

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User profile for user: sberman
sberman
User level: Level 10
268,371 points

Posted on Sep 27, 2019 2:12 PM

Might you be sharing an Apple ID? If so, stop doing that immediately.


Your daughter needs her own Apple ID regardless of her age.

Help your child set up an iPhone, iPad, or iPod touch - Apple Support


Before she starts using her ID, her iPhone must be thoroughly cleansed as follows:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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User profile for user: sberman
sberman
User level: Level 10
268,371 points

Sep 27, 2019 2:12 PM in response to TextMessageIssue

Might you be sharing an Apple ID? If so, stop doing that immediately.


Your daughter needs her own Apple ID regardless of her age.

Help your child set up an iPhone, iPad, or iPod touch - Apple Support


Before she starts using her ID, her iPhone must be thoroughly cleansed as follows:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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User profile for user: TextMessageIssue
TextMessageIssue Author
User level: Level 1
8 points

Sep 27, 2019 3:56 PM in response to sberman

Thanks for the response. Actually, I'm a geezer. Daughter in her late 50's. Live in different states. Her phone independent of mine...has her own id. She's been in contact with apple support who tells her that her phone is set properly.


We both went to AT&T store with both phones. Everybody in the store had a crack at it and nobody could figure it out. Thanks again, and if any more suggestions, would love to get them.

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