Why does safari turn off music app iOS 13.1?
I’m streaming audio via the music app. If I open safari to browse at the same time it turns the music off
iPhone XS
I’m streaming audio via the music app. If I open safari to browse at the same time it turns the music off
iPhone XS
Hello Grundletaint,
Thank you for stopping by Apple Support Communities. It sounds like you're having trouble with music not playing after opening Safari. I'd love the chance to provide a few steps that may help.
To start, make sure that the iPhone is updated to iOS 13.1.2: Update your iPhone, iPad, or iPod touch. Be sure to have a current backup prior to updating.
Next, restart your iPhone: Restart your iPhone, iPad, or iPod touch.
If you're still having trouble, please reply with the following details:
-Does this happen when you're using headphones?
-Is Safari the only app that causes music to stop playing? If so, do you hear any audio from Safari instead of music?
Take care!
I got around it with Adblock. But there is a bigger issue now. I can’t access any cloud library music. It all shows up in my library but if I try to play a song the music app crashes. All I can access without crashing the app are downloads and recently added songs.
I have restarted the phone, signed in and out of iCloud and Apple Music and still have the problem.
I’m on current software. Still not fixed after those steps. Interestingly enough, I can’t even stream an MP3 from gmail like I could with prior OS.
If I try to open an mp3 sent to me, the gmail app immediately shuts down just like music does so I don’t think the problem is unique to the music app alone.
Hello Grundletaint,
I'm sorry to hear that those steps did not resolve the issue. If you're still having trouble with the Music app crashing, you'll want to Contact Support.
Take care!
Hi Grundletaint,
I'm happy to hear that your previous issue was resolved. I'd be happy to help further with the Music app.
Try the steps here, testing after each step:
Reply back with whether or not those steps resolved the issue for you.
Have a great day.
Why does safari turn off music app iOS 13.1?