iPod touch stuck in recovery mode....

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iPod touch stuck in recovery mode....

Hey guys, just wondering why everytime I turn my iPod on, it says "Connect to iTunes" but when I do, I get this message:

Windows needs to install driver software for your Apple Mobile Device (Recovery Mode)

- Locate and install driver software (Recommended)

- Ask me again later

- Don't show this message again for this device

I've clicked the first option, and after about 5 minutes it says insert the disk that came with the iPod.

This started when I tried to sync my iPod the other day for the first time in weeks, and it's a relatively new model (Bought Christmas 2009) but I don't know what OS or anything it's running on
It's not Jailbroken either

Also, I've tried holding the power + Menu button down for 15 seconds. Still nothing 😟

Please help! 😟

Posted on Jul 15, 2010 3:18 AM

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Answer 1

Jul 15, 2010 4:53 AM in response to Iyaaa

Question, what error code does iTunes give you when you try to restore?

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Answer 2

Ingo2711

Level 9

70,305 points

Jul 15, 2010 5:51 AM in response to Iyaaa

Welcome to the discussions,
here's how to make sure that the needed drivers are installed: http://support.apple.com/kb/TS1538
also make sure that Apple Mobile Device Service is installed and active: http://support.apple.com/kb/TS1567

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Answer 3

Iyaaa Author

Level 1

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Jul 15, 2010 4:06 PM in response to Iyaaa

iTunes gives me nothing, it won't even register in iTunes
ANd in the device manager it comes up in other devices as Apple Mobile Device (Recovery Mode)
I really don't get what's going on 😟

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Answer 4

Jul 15, 2010 4:20 PM in response to Iyaaa

This may be a long shot but if you have any other users on your computer, you could always try to restore it on that other user or if not make a new user account and call it anything you want.

Then log onto the new account and open up iTunes then plug in your iPod, this then should alert you that your iPod or your iPhone needs to be restored and updated - If this doesn't work out then hit me up again and I'll try my best to help you out. =)

I wish you luck. 🙂

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Answer 5

Jul 15, 2010 8:37 PM in response to Iyaaa

i have an itouch 2nd generation for about 2 years now. today, i charged it fully, but when i went to turn it on, it only shows the itunes picture with a chord. i plugged my ipod into my computer, but i tunes won't let me sync because i have a passcode on my ipod, and it says i have to enter the passcode. however, the ipod won't let me go anywhere past the screen it shows with the itunes icon. i don't know what i can do to solve the problem! any ideas?
thanks!

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Answer 6

Ingo2711

Level 9

70,305 points

Jul 15, 2010 11:15 PM in response to austin9584

@austin9584
Connect in recovery mode: http://support.apple.com/kb/HT1808

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Answer 7

Iyaaa Author

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Jul 17, 2010 9:52 PM in response to Iyaaa

I've tried everything, nothing's worked 😟
Should I just take it back to the store? :/

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Answer 8

Jul 17, 2010 11:36 PM in response to Just Unlucky

WE have the same problem, Ipod touch battery flat, when recharged nothing came up. Tried to restore but during this process error message 1600 and then 1601. Have tried restoring as another user as well. Any more help

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Answer 9

Ingo2711

Level 9

70,305 points

Jul 18, 2010 3:02 AM in response to Iyaaa

Try to connect to another computer, but disable autosync on that one before you connect. If this does not help, take it back to the Store and let them have a look.

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