Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is anyone else having issues accessing websites after 13.1 update

Since updating to 13.1 and then 13.1.1 I’m having issues accessing some websites.

Mainly ones that involve secure sites like ones that involve a payment or a bill


anyone else having the same ?


I have cleared my caches and history and changed my safari access on my phone but still nothing. The page just won’t load

iPhone 8 Plus

Posted on Sep 28, 2019 10:50 AM

Reply
Question marked as Best reply

Posted on Sep 29, 2019 8:37 AM

The troubleshooting above is for a computer.


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device

3 replies

Sep 28, 2019 11:00 AM in response to Natb126

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

Is anyone else having issues accessing websites after 13.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.