iPhone 11 backup set up

I just traded my iPhone 8 Plus in for the 11 and I am trying to restore if from an iCloud backup but my 8plus was on the new update when I backed it up and my 11 is required to have it. I can’t exist out of the “Choose backup” page to update the phone. Is there anyway I can get out of this page to possibly update the 11?

iPhone 11

Posted on Sep 28, 2019 11:27 AM

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1 reply

Oct 1, 2019 6:42 AM in response to Sidneyjanson

Hello Sidneyjanson.


Welcome to Apple Support Communities. I understand you will need to update your iPhone 11 in order to restore from your iCloud backup. I’m happy to help.


Please tap “Back” in the upper left and then tap “Set up as new phone” and then update the iPhone 11 using the steps here: Update your iPhone, iPad, or iPod touch - Apple Support


Once you’ve completed the update on the iPhone 11, go to Settings > General > Reset > Erase All Content and Settings. Once the iPhone 11 completed this, please use the steps here to set up: Set up your iPhone, iPad, or iPod touch - Apple Support


Take care.

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iPhone 11 backup set up

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