Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email from Apple locking my Apple ID i

I received an email from Apple that my Apple ID will be locked if I don’t verify information. Is this a legitimate Apple email or phishing email. Thank you

Posted on Sep 28, 2019 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2019 2:47 PM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

4 replies
Question marked as Top-ranking reply

Sep 28, 2019 2:47 PM in response to Thefunny

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

Sep 28, 2019 2:48 PM in response to Thefunny

Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Email from Apple locking my Apple ID i

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.