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Apple Watch awards missing on new iPhone 11 pro

I've just set up my new iPhone 11 pro from iCloud backup. And pair my old Apple Watch 4. Everything has moved over, but I've lost the last 4 years of awards. This is poor and disappointing. I know it's lot a major loss but part of the upgrading and sticking with it was continuity.

image shows an example of my award screen. I'm also missing all the special one also.

iPhone 11 Pro

Posted on Sep 29, 2019 12:43 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2019 12:31 PM

Hello Davis Vadis.


Welcome to Apple Support Communities. I understand that you restored your iPhone 11 Pro from an iCloud backup, but your achievements and activities aren’t showing. I’m happy to help.


Do you recall if you backed up your Apple Watch content? Here’s more information about that: Back up your Apple Watch - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Oct 1, 2019 12:31 PM in response to David Vadis

Hello Davis Vadis.


Welcome to Apple Support Communities. I understand that you restored your iPhone 11 Pro from an iCloud backup, but your achievements and activities aren’t showing. I’m happy to help.


Do you recall if you backed up your Apple Watch content? Here’s more information about that: Back up your Apple Watch - Apple Support


Take care.

Apple Watch awards missing on new iPhone 11 pro

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