When using my camera, there is a reflection from the lens onto my image

I have found a problem when using my camera. There is a reflection from the lens onto my image as shown below. The colours are also really off looking like a green filter is being placed over the lens. Any suggestions.

the reflection is on the leg in the image ??!?!



[Re-Titled by Moderator]

iPhone 11

Posted on Sep 29, 2019 4:59 AM

Reply
8 replies

Dec 28, 2019 1:03 PM in response to Schenk21

Yep, I don't think the sapphire crystal lenses covers were internally and externally coated with super-anti-reflective material hence the ghosting and flaring issues. Apple should issue a recall to replace the sapphire crystal lenses covers for some which were internally and externally coated with the appropriate super-anti-reflective material. In the process they should also look at these lenses covers which seem to break all too easily.


Time will tell but I genuinely see this as the issue; an elementary / fundamental camera optics issue...

Oct 1, 2019 1:21 PM in response to EddieTwads

Hey, EddieTwads.


I see that you're having some difficulty taking photos using your iPhone 11. It looks as if there's a filter in place, and there's an after-image showing on your leg. I'm glad to help.


Use camera modes on your iPhone, iPad, and iPod touch -- If you're using a specific mode, try different ones to see if you can replicate the issue.


If the camera on your iPhone, iPad, or iPod touch isn't working -- Work through the steps in this article to see if any have an affect on your photos.


Let me know how that goes, and take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When using my camera, there is a reflection from the lens onto my image

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.