My son is in my family group, but I can't see his name under screen time. How do I get it to show up?

Hello sykong69,

After reviewing your post, it sounds like like you are trying to use Screen Time, but you do not see a child listed in the family group. There are a couple things you can try that may be able to help. I would recommend you read these articles and use them to help troubleshoot the issue.

"Use Screen Time with your family

With Family Sharing, you can share music, movies, apps, and more with family — and it now works with Screen Time. You can view reports and adjust settings for children in your family any time, right from your device.

If you're already in a family group, go to Settings > Screen Time, and tap your child's name. If you need to create an Apple ID for your child, go to Settings > [your name] > Family Sharing > Screen Time.

Or if you're new to Family Sharing, tap Set up Screen Time for Family and follow the instructions to add a child and set up your family. You can add family members any time from Family Sharing settings.

To use Screen Time with Family Sharing, you need to be the family organizer or parent/guardian in your family group, on iOS 12. Your child must be under age 18, in your family group with their own Apple ID, and on iOS 12."

Use Screen Time on your iPhone, iPad, or iPod touch

"After your family members join, the features of Family Sharing are set up on everyone’s devices. Here's what you can do:

• Download eligible music, movies, TV shows, books, and apps from the iTunes, Apple Books, and App Store. 
• Get an Apple Music family subscription, then invite family members to join. 
• Share family photos and videos. Open the Photos app, tap the Albums tab, find Family in Shared Albums, and add what you want to share.
• Use the Family calendar. Open the Calendar app to add, view, or change events and reminders in the Family Calendar.
• Share an iCloud storage plan to give everyone enough space for their photos, videos, documents, and more.
• Find your family with the Find My app. Choose when to share your location with your family members.
• Help find family members' devices with the Find My app.
• Manage your child's account, turn on Ask to Buy, or use Screen Time with Family Sharing. Children under 13** must join a Family Sharing group to use Game Center.

If you don't want to share the family photo album, calendar, or reminders, unsubscribe from them on your device, or on iCloud.com."

Set up Family Sharing

Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.

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