Iphone isn’t updating

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Level 1

8 points

Iphone isn’t updating

I tried updating my iPhone 11 pro max last night and the apple symbol and the little loading circle has been stuck there for about 8 hours. I can’t do anything with it being stuck. Please help

iPhone 11 Pro Max

Posted on Sep 29, 2019 5:41 AM

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Answer 1

Best reply

lobsterghost1

Level 10

142,234 points

Sep 29, 2019 6:38 AM in response to gopala150

Reboot:

Tap and quickly release volume up button

Then tap and quickly release volume down button

Then press and hold power button (keep holding past swipe to power off) until the Apple Logo appears, then let go

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Answer 2

gopala150 Author

Level 1

8 points

Sep 29, 2019 6:12 AM in response to Lars82NL

I’ve tried that and still stuck on the same screen.

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Answer 3

Lars82NL

Level 1

8 points

Sep 29, 2019 5:42 AM in response to gopala150

Try holding the volume up button and the on/off button for a little and it should restart

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Answer 4

gopala150 Author

Level 1

8 points

Sep 29, 2019 6:14 AM in response to gopala150

Anything else I can try? They said they don’t have any openings till tomorrow at 1pm at the apple store. I can’t just walk in the store and ask for help?

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Answer 5

gopala150 Author

Level 1

8 points

Sep 29, 2019 7:04 AM in response to lobsterghost1

Thank you! That worked!!! You saved me a trip to the store 👍🏼

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Answer 6

Sep 29, 2019 7:09 AM in response to gopala150

You're very welcome

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Iphone isn’t updating

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