Not able to reset security questions due to insufficient information

Getting the following message while resetting

"Cannot reset security questions. We do not have sufficient information to reset your security questions."

Posted on Sep 29, 2019 8:25 AM

Top-ranking reply

Niel

Community+ 2025

Level 10

741,119 points

Posted on Sep 29, 2019 8:27 AM

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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Not able to reset security questions due to insufficient information

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