Magic mouse 2 and magic keyboard do not wake iMac 16,2 running windows

Hello,


I have an iMac 16,2 running High Sierra and I installed Windows 10 with Bootcamp. I have a Magic mouse 2 and magic keyboard do not wake my iMac 16,2 running windows 10. I installed the drivers for the two devices from the Apple support page Bootcamp support drivers.


I cannot wake the computer with both the keyboard and the mouse. I have to press the on and off button at the back of the computer to wake it.


Thank-you,

dinofromsaint-leonard

iMac Line (2012 and Later)

Posted on Sep 29, 2019 10:14 AM

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7 replies

Oct 23, 2019 5:33 AM in response to Loner T

Hello Loner T,


Sorry for taking so long to answer.


Before trying your advice, I ended up solving the problem through an .exe file in the Bootcamp support software folder I have. After scrutinizing the support software folder, I decided to run the Bootcamp setup .exe file which I orginally thought was a copy of the Bootcamp app in macOS (which is why I hadn't tried it before). After I set up that Bootcamp exe file, almost everything from my iMac started to work properly. In the Device Manager, the drivers for the keyboard, the mouse and the Broadcom Bluetooth devices were installed and I was able to enable the Wake the computer with this device in the Power Management panes of the keyboard and the mouse's Properties.


Thanks again for all your advice and Windows support!!

From this Mac user to another, I greatly appreciated your support.


dinofromsaint-leonard

Sep 29, 2019 5:17 PM in response to Loner T

Hello again Loner T,


I checked them. Here are the screen shots.


I cannot click the allow this device to wake the computer box because it is grayed out. However in the Network Adapter properties, I clicked that same box in the power management tab, but it does not stay. When I go back in the Power Managment tab, it is unchecked.


What do you think? Thanks a lot for this information!!


dinofromsaint-leonard

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Magic mouse 2 and magic keyboard do not wake iMac 16,2 running windows

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