You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restoring my Iphone 7 but no longer have active phone number

I need to restore my Iphone 7, but I am overseas, and the phone number associated with the account is no longer active... please help

Posted on Sep 29, 2019 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2019 7:33 PM

You may have a problem. When you set up 2 factor authentication you were encouraged to add alternate ways to get authorization codes. If you did you will have to use one of those. If you did not you will have yo use Apple’s account recovery service. See—>Two-factor authentication for Apple ID - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 29, 2019 7:33 PM in response to Chrisger2019

You may have a problem. When you set up 2 factor authentication you were encouraged to add alternate ways to get authorization codes. If you did you will have to use one of those. If you did not you will have yo use Apple’s account recovery service. See—>Two-factor authentication for Apple ID - Apple Support

Restoring my Iphone 7 but no longer have active phone number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.