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User profile for user: Chrisger2019
Chrisger2019 Author
User level: Level 1
8 points

Restoring my Iphone 7 but no longer have active phone number

I need to restore my Iphone 7, but I am overseas, and the phone number associated with the account is no longer active... please help

Posted on Sep 29, 2019 5:06 PM

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
212,654 points

Posted on Sep 29, 2019 7:33 PM

You may have a problem. When you set up 2 factor authentication you were encouraged to add alternate ways to get authorization codes. If you did you will have to use one of those. If you did not you will have yo use Apple’s account recovery service. See—>Two-factor authentication for Apple ID - Apple Support

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
212,654 points

Sep 29, 2019 7:33 PM in response to Chrisger2019

You may have a problem. When you set up 2 factor authentication you were encouraged to add alternate ways to get authorization codes. If you did you will have to use one of those. If you did not you will have yo use Apple’s account recovery service. See—>Two-factor authentication for Apple ID - Apple Support

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Restoring my Iphone 7 but no longer have active phone number

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