The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I just bought a new iPhone 11 today. I got back home and decided I want a different color. Would I be able to trade it in for a different color for free?
iPhone 11
You can exchange your phone without a restocking fee but it has to be within 14 days of purchase.
You have 14 days to return you iPhone without penalty.
You would have to return it for a refund and buy the new phone if they have it in stock.
If you did not purchase at an Apple Store, then you need to check on their return policy.
Yes, almost certainly.
Return to the place you purchased it.
Trading iPhone 11 for different color
