You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hi, I bought an iphone 11 from NY applestore and I would like to have a different colour. The device is still sealed and never opened. Is there any chance I can trade it in to an applestore in Washington DC?
Can I even trade it in with a new Mac instead ?
Thanx in advanced.
[Re-Titled by Moderator]
iPhone 11
Mostly for bookkeeping, inventory and fiscal reasons.
They can't simply trade a device, because it will not match their fiscal records when they need to pay taxes, and can cause a lot of issue, if you said you sold a green iPhone, and but your inventory states you are missing a gold one instead.
For Fiscal reasons, they refund the green one, so they can restock it, and then sell you the color you want. This keeps all records correctly set, and does not cause any taxing issues later when their stock does not match their sales.
There should be no issue returning the phone, and getting the color you want. Why can't you do that?
Unless you stole it, and don't want the Apple Store to be asking any questions which could put you on the spot, there should be no problem in simply returning the phone for a full refund, and buying the color you want then.
Mostly for bookkeeping, inventory and fiscal reasons.
They can't simply trade a device, because it will not match their fiscal records when they need to pay taxes, and can cause a lot of issue, if you said you sold a green iPhone, and but your inventory states you are missing a gold one instead.
For Fiscal reasons, they refund the green one, so they can restock it, and then sell you the color you want. This keeps all records correctly set, and does not cause any taxing issues later when their stock does not match their sales.
There should be no issue returning the phone, and getting the color you want. Why can't you do that?
Unless you stole it, and don't want the Apple Store to be asking any questions which could put you on the spot, there should be no problem in simply returning the phone for a full refund, and buying the color you want then.
Let me get that straight ...
1. If I return it within 14 days, I get a full refund in my credit card? And just leave the store ?
2. I have bought an iphone and is still sealed..not opened...I cannot change it for different colour?
FWIW, we are all other users here, so can only relate our own experiences. So, usually, Apple does not do a trade; but, what is wrong with simply returning one and immediately buying another? Simply a way for bookkeeping to keep track of transactions.
Apple does not do direct trades, but....... if you bought it directly from Apple, you have 14 days to return it for a refund. After that, you can buy whatever you want.
I bought an iPhone 11 and I would like to have a different colour. Is there any chance I can trade it in?
