Powerbeats 3
The red light is on when I am charging but no matter how long I charge the beats they will not turn on. Any idea ?
iPhone X
User profile for user:
Teddy_B
User level:
Community Specialist
Hi iruledastue
Thank you for contacting Apple Support Communities. Based on what you stated, it seems like there is trouble charging the headphones and they will not turn on. I would recommend you use this article to help troubleshoot the issue.
Reset your Beats on-ear or over-ear headphones
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Cheers.