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Shared Notes folder not showing on iCloud.com

I have a shared folder working on iPhone and iPad, but it´s not listed when I open via iCloud.com website.

iPhone XS

Posted on Sep 30, 2019 12:38 PM

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30 replies
Question marked as Helpful

Jan 14, 2020 4:05 AM in response to James Theberge1


James Theberge1 wrote:

I think I found out how to get it to work. Sharing of notes folders and notes has to be done from your icloud enabled desktop notes app in order for you to be able to stay in sync across all devices/ . If you share from mobile device it becomes device specific sharing to the recipient by-passing icloud syncing.


Thanks. But if that is true it does not help us who have an iPhone and a windows PC and are using the Notes App through a browser. Apple, please listen.

Feb 7, 2020 9:18 AM in response to rsborges

I believe the truth is that Apple do not claim that it works at all. It is extremely frustrating, but that is the way it is.


To plagiarize from the Apple support pages:


"Share notes on iCloud.com

If you are using upgraded notes, you can invite people to view and edit a note. When you share a note, only people you invite can view and edit it, even if someone else has a link to the note.

When you share a note, the shared icon appears next to the note in the notes list and, when the note is selected, the View Participants button  is highlighted and shows a tick.

Note: You cannot share a locked note."


Then further down the page:


"You can share folders in the Notes app on an iOS device, iPadOS device or Mac. See the Apple Support article Share your notes."


The inference being you cannot share folders on iCloud (the option is not there anyway)

Apr 27, 2020 2:02 AM in response to rsborges

To date, the problem is still there.

  1. I have created a sub-folder, on my iPhone, where I only use my iCloud account.
  2. I shared the sub-folder with my wife.
  3. I added a new note.
  4. I can see the note listed under "All iCloud" on my iPhone.
  5. I can see the note (and the subfolder) on my iPad.
  6. On iCloud Notes I can see the root folder, but not the subfolder that I shared, or the note inside it.


It is either a bug or a serious lapse in measuring the business value of this feature. Either way annoying.

Apr 29, 2020 7:46 PM in response to mirkog

Same problem and still not resolved, very irritating. Shared folder in iPad Notes not syncing to iCloud and therefore not my iMac. What is interesting is that it is showing also ok in iPhone Notes.


So to be clear, in Notes:

  • Shared folder ok on iOS devices
  • Shared folder not showing in iCloud
  • Shared folder not showing in macOS


Would be nice to see an update from Apple somewhere in this thread as to what is being done to address this.

Shared Notes folder not showing on iCloud.com

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