i tried to update my iphone 11 pro to 13.1.2. it downloaded the required update, verified the update and started the installation. but as soon it started the process it hanged on the screen with apple logo and the moving round waiting symbol before proceeding to the update bar. now it has been 2 hours and its still hung up. any wise answer to my question. i tried to reboot and reset but nothing happened. thanks
iPhone 11 Pro
Hi syedonaiz24,
Welcome to Apple Support Communities. I understand that your iPhone is stuck on the Apple logo after a recent update. I'll be happy to help and point you in the right direction.
I recommend following the steps in this helpful article: If your iPhone, iPad, or iPod touch won't turn on or is frozen Specifically the section that says, "If your device turns on but gets stuck during start up" When you get to step three, please be sure to select "Update" as iTunes will reinstall the iOS software without erasing your data.
Cheers!
update hang
