Software update stuck on estimating time remaining hasn’t moved for three days

Software update stuck in estimating time remaining for three days

iPhone 8 Plus

Posted on Sep 30, 2019 7:33 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2019 6:11 AM

Hello Jbazaldua1018.


Welcome to Apple Support Communities. I understand that your software update has been stuck on estimating for 3 days. I’m happy to help.


Please restart your iPhone using the steps here: Restart your iPhone, iPad, or iPod touch - Apple Support


Once the iPhone has restarted, try to download and install the update again. If it’s still taking too long, please follow the steps in the section titled “If the download takes a long time” here: Get help with over-the-air iOS updates - Apple Support


If you’re still unable to update wirelessly, then follow the steps in the section titled “Update your device using iTunes” here: Update your iPhone, iPad, or iPod touch - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Oct 3, 2019 6:11 AM in response to Jbazaldua1018

Hello Jbazaldua1018.


Welcome to Apple Support Communities. I understand that your software update has been stuck on estimating for 3 days. I’m happy to help.


Please restart your iPhone using the steps here: Restart your iPhone, iPad, or iPod touch - Apple Support


Once the iPhone has restarted, try to download and install the update again. If it’s still taking too long, please follow the steps in the section titled “If the download takes a long time” here: Get help with over-the-air iOS updates - Apple Support


If you’re still unable to update wirelessly, then follow the steps in the section titled “Update your device using iTunes” here: Update your iPhone, iPad, or iPod touch - Apple Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Software update stuck on estimating time remaining hasn’t moved for three days

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.