i have a iPhone 11 pro and I know this recent update aloud audio sharing with beats products. I have studio 3 wireless and beats X and for some reason I can’t get them to share audio. I can connect both but cannot play both at once. Even if I just connect one I don’t get the share audio button below the icon.
Hi there, Casey3213!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue using audio share with your Beats products. Check out this article for Share audio with your wireless headphones and be sure you're running the latest software for your iPhone.
I also suggest checking out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit the apps running in the background. Once they're all closed, Restart your iPhone, iPad, or iPod touch and test to see if the issues are still going on.
Let me know the results and take care!
I had success by going to an Apple store. To keep it brief (we did a lot of troubleshooting) in the end one of my AirPods (Gen 1) got replaced, which fixed the issue; however, the replacement did t immediately fix the issue.
Two other things we had to do was to ensure the AirPods firmware was up to date. You can find this when the AirPods are connected by going to: Settings>General>About>AirPods currently the firmware should be 6.8.8. If on a later version, plug the AirPods case in for about 30m while connected to your phone and on wifi. It should update automatically.
The next thing to do in a hard reset of the AirPods themselves. Hold the rear button for about 10s until the light goes amber. You’ll probably need to do it for both sets of AirPods as you may not know which set is not allowing the audio sharing.
Other than that, best of luck.
I’m also experiencing this issue. I’m traveling with a group of 4 friends, we all have iPhone 11 Pros running the latest iOS 13.2 and AirPod 2s, yet one of the phones won’t work with audio sharing. Just one of the group can’t share audio or have audio shared with them. The option doesn’t appear in the airplay menu on that phone in particular.
I'm having the same problem. I have an Ipad Pro 3rd Generation 10.5 inches running IpadOS 13.2.2 and I cannot use audio sharing with my Beats products (Powerbeats 3 and Studio 3 Wireless). I have already tried the instructions above. I have also tried reseting the headphones. Still not working.... Very frustrating.
I have the same issue. I have two set of AirPods and it is a problem for every Apple device I own. Two iPads and two iPhones. Audio sharing does not appear to work whatsoever. I sometimes get the share audio option, but bringing the second set of AirPods or another iOS 13/iPad OS device alongside does not bridge the audio.
I have the exact same problem, audio sharing is not working on my iPhone XS Max with iOS 13.2.3.
Audio sharing menu is or showing up and my AirPods 1 can’t be discovered by other iPhones
audio sharing not working
