Can't scan with Canon TS9550 via Airprint's Scan Function (Error 9923)

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dude12321 Author

Level 1

5 points

Can't scan with Canon TS9550 via Airprint's Scan Function (Error 9923)

It's a brand new printer / scanner (Canon TS9550), one of their latest products.

It's the latest operating system (OS X 10.14.6).

While I can print, I can't manage to scan, neither via AirPrint, nor via Canon's own Scan Utility App.

What can i do?

MacBook

Posted on Oct 1, 2019 9:22 AM

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Answer 1

posjob

Level 1

4 points

Oct 22, 2019 4:57 AM in response to dude12321

I had a similar problem with an older Canon printer on Mojave. The support people at Canon provided me with a utility that allows me to scan documents. Contact Canon support, they might be able to help you.

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Can't scan with Canon TS9550 via Airprint's Scan Function (Error 9923)

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