Return the phone

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stefanuca Author

Level 1

4 points

Return the phone

I purchased an iphone 8, one of the headquarters in Las Vegas on 09-26-2019

and I read on the receipt that I can return the phone within 2 weeks if I am

not satisfied. How can I proceed?

iPhone 8

Posted on Oct 1, 2019 12:43 PM

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Answer 1

Best reply

kb1951

Level 10

124,229 points

Oct 1, 2019 12:47 PM in response to stefanuca

Take it to any Apple Store. See here

Bring your item to an Apple Store

You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator.

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Answer 2

stefanuca Author

Level 1

4 points

Oct 1, 2019 1:55 PM in response to kb1951

I lost my receipt from buying the phone. How can I have it again?

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Answer 3

kb1951

Level 10

124,229 points

Oct 1, 2019 1:57 PM in response to stefanuca

Contact the store where you got it and request that they send you a copy.

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Answer 4

stefanuca Author

Level 1

4 points

Oct 1, 2019 2:02 PM in response to kb1951

The phone is taken from America and I live in Romania (Europe). I chose to receive an email with a receipt but I think I wrote my wrong the email address, because I didn't receive anything.

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Answer 5

Oct 1, 2019 2:08 PM in response to stefanuca

Nothing you can do with that device outside of the country you purchased it.

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Answer 6

stefanuca Author

Level 1

4 points

Oct 1, 2019 2:12 PM in response to stefanuca

So there is no other way to get the receipt?

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Answer 7

stefanuca Author

Level 1

4 points

Oct 1, 2019 2:20 PM in response to QuickTimeKirk

So there is no other way to get the receipt?

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Answer 8

Oct 1, 2019 2:22 PM in response to stefanuca

You would have to take the device back to America to get a refund.

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Answer 9

stefanuca Author

Level 1

4 points

Oct 1, 2019 2:35 PM in response to QuickTimeKirk

but if I just want to get the receipt, what do I do?

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Answer 10

Oct 1, 2019 2:36 PM in response to stefanuca

Call the store and ask for a copy to be emailed to you.

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Answer 11

kb1951

Level 10

124,229 points

Oct 1, 2019 3:21 PM in response to stefanuca

Note that it may take them several days to find your receipt as they will have to find it in their computer system.

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Return the phone

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