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Level 1

5 points

No sound while on phone with iPhone 11

Brand new iPhone 11. 3 days old. No sound at all while on a call. Though pressing Speaker works.

iPhone 11

Posted on Oct 1, 2019 5:30 PM

Top-ranking reply

Level 6

8,729 points

Posted on Oct 1, 2019 5:32 PM

did you remove the screen protector that was installed on the iPhone when it came out of the box?

This protective film blocks the ear piece.

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