You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

soumya02 Author

Level 1

8 points

dust inside camera of new iPhone xr

I have purchased an iPhone xr. And the new phone came with a tiny dust particle inside the camera lens. Is it normal? Shall i replace the phone if possible. It's not even a day old. Pls help.

iPhone XR

Posted on Oct 1, 2019 7:55 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Oct 1, 2019 7:58 PM

No.

Yes.

View in context

Similar questions

Dust inside front camera lens of Iphone 14 pro max It’s not even a month and I noticed dust particle between camera lens and the screen of my front camera. I even got it checked from nearest authorised apple service centre in my location. Even they claim that there is a foreign material inside the screen of my phone. I don’t wish to get it repaired rather I want to get this phone replaced as opening up the phone may break the original packaging of the device. Where’s the quality control board of apple heading to?? I’m very much unsatisfied with this service. apple I’m attaching the pictures along with the jobsheet for your reference. [Image Edited by Moderator to Remove Personal Information]
7050 1
My iPhone camera has dust in it hi, recently i’ve noticed that whenever i zoom in 3x using the cam i can see black dust particles or scratches in my pics? i tried to clean it but i read somewhere that the dust is in the camera lens. does it cost a lot to take apart the lens to clean it, or do i need to replace a new one? pls help :(( [Re-Titled by Moderator]
1332 2
Iphone 12 dust inside camera lens Dear Apple, I bought iphone 12 on 12.02.2021. and everything is find until i saw a dust into camera!! This is really insane for that premium smartfon, and i am really disappinted becausenof that. Phone is new, thay sosnt have any scratch or miniature damage, completely like it was in vacum! As a dissatisfied user, I am asking you for a replacement for a new device bevaiseno dont want the newly purchaswd phone to be opened and serviced! Please for fast answer!
5196 2

1 reply