This is really killing me and I can't find a solution anywhere online. I cannot view many things full screen (like youtube) because I cannot click things like the settings or captions button. I am forced to press the escape button. I have a 2016 MacBook Pro. Thank you in advance!
MacBook Pro
Hello unndreuh,
Welcome to the Apple Support Communities. It sounds like the cursor is unable to click things when apps are in full screen. I'll be happy to help in any way I can.
Here are some suggestions:
If it's only happening with YouTube videos, reach out to Google directly: Contact us - Google
Best regards.
I had the same problem and have managed to sort it. I am now able to select options whilst fullscreen is in play on YouTube and Netflix. Hope this helps you :)
Open your Safari tab, in the top left corner select Safari --> Preferences.
Select 'Search' --> unselect 'show favourites'
Close preferences as normal.
Ive noticed this too recently. On my MacBook air, with Safari in fullscreen, if I play a Youtube video fullscreen, I cannot click on anything within the video (ad check boxes, play/pause, timeline etc) I have to hit f to take it out of fullscreen, then can click on the element, then f to go back into fullscreen. So annoying. workaround is to make sure safari is not fullscreen when using youtube.
this will solve the problem.
Same issue here. It has happened since MacOs Catalina. And this bug is when you have safari fullscreen and then you fullscreen video. This is problem on almost every video page.
Hey guys! Updating to OS Catalina resolved this issue for me, hope it works for you too!
Exact same problem ... I have to use Firefox
Hi Apple Support and unndreuh.
I have the same issue. I've tried all your recommended solutions: I still have the issue. In YouTube full screen, the pointer remains a black arrow and doesn't change to a white pointing finger. The result is that the touchpad cannot be used to control the YouTube video. I have to use the escape key to go back to small screen before the white pointing finger will appear again. There is no solution offered on Google's help pages. It would be really useful if you Mac experts could just replicate this on your laptop and then figure it out for us :)
Not only YouTube it also does not appear to wrk in Netflix so I do not think it is the problem with Google but more with Apple. I have a late 2012 Mac book pro and I face the same problem where when the video goes to full screen all the controls cannot be pressed (not functioningl) till I press the escape button and go out of full screen. Would be lovely to hear any recommendations.
I've been having this exact same issue since updating to Catalina. I have a 2014 Macbook Pro and have never had this issue until recently. When in full screen on Netflix and YouTube the cursor can't click things and I have to click esc to be able to click anything. Have not seen any solutions online and this is the first forum where others are sharing the problem.
This is killing me! Please someone find a fix. Just got a brand new MacBook Pro 16in purchased Dec 2019. Others are having the issue on MacBooks as old as 2012. It's gotta be a software error somewhere. Most likely on Apple's end as it happens for me on YouTube and Netflix. Someone said it doesn't happen on Firefox which narrows the problem down to a Safari issue? Apple please help!!
I literally just bought the 2019 MacBook Air today and that's happening to me too. I had the MacBook Pro from 2015 before this and didn't have that problem.
Problem still happening to me on a 2017 Mac 12" :( is this still happening to anyone else?? Really bugging me on youtube and netflix i have to force quit safari to get it to work
Hey zac89. Yup, still happening. I have to exit full screen to gain control again. Then re-enter full screen to continue watching.
does anyone know if this has been fixed? It’s still happening for me
When in full screen my cursor is unable to click things (it has no effect)
