Videos not uploading to icloud

Videos from phone are not being uploaded to icloud photos. I have only used 33GB of my 200GB. I am not sure why my 10+ min videos are not showing up on my computer.

Posted on Oct 1, 2019 8:27 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2019 6:12 PM

Hello kylesieb,


After reviewing your post, it sounds like you have videos on the iPhone and they are not syncing to iCloud to sync to the computer. It may be that more time is need to complete the sync.


"When you turn on iCloud Photos, the time it takes for your photos and videos to upload to iCloud depends on the size of your collection and your Internet speed. If you have a large collection of photos and videos, your upload might take more time than usual. You can see the status and pause the upload for one day.

  • On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud > Photos. You can also open the Photos app, go to the Photos tab, and scroll to the bottom of your screen.
  • On your Mac, open the Photos app. Select Photos in the sidebar, then click Photos or Moments in the list of tabs in the toolbar. Scroll to the bottom of your photos and click Pause."


Set up and use iCloud Photos


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

1 reply
Question marked as Top-ranking reply

Oct 3, 2019 6:12 PM in response to kylesieb

Hello kylesieb,


After reviewing your post, it sounds like you have videos on the iPhone and they are not syncing to iCloud to sync to the computer. It may be that more time is need to complete the sync.


"When you turn on iCloud Photos, the time it takes for your photos and videos to upload to iCloud depends on the size of your collection and your Internet speed. If you have a large collection of photos and videos, your upload might take more time than usual. You can see the status and pause the upload for one day.

  • On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud > Photos. You can also open the Photos app, go to the Photos tab, and scroll to the bottom of your screen.
  • On your Mac, open the Photos app. Select Photos in the sidebar, then click Photos or Moments in the list of tabs in the toolbar. Scroll to the bottom of your photos and click Pause."


Set up and use iCloud Photos


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

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Videos not uploading to icloud

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