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Apple Watch update 6.0.1

The update did not fix the Mickey dial face. Anyone else with the same issue?

Apple Watch

Posted on Oct 1, 2019 11:51 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2019 8:07 PM

Hey there rushilm23,


Thanks for reaching out in Apple Support Communities. I understand the Mickey Mouse watch face is not telling the time. I’ll be happy to help with this.


You’re already on watchOS 6.0.1, but did you update your iPhone to iOS 13.1.2? If not, back up your iPhone and install the update:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Once you’ve done that, go through these steps: 


-Power off your Apple Watch. Turn it back on and once you see the Apple logo appear, place it on the charger. 

-Verify Silent Mode is disabled in Control Center on your Apple Watch.  

-Verify "Speak Time" is enabled in Watch App > Clock > Speak Time.

-Go to Watch app > Notifications > Phone, and if it's set to Mirror my iPhone, change it to Custom, and turn ON "sound" and "show alerts", then test.

-Toggle Tap to Speak Time off, restart the Watch, then toggle Tap to Speak Time back on and test the issue.


If you still can’t hear Mickey speak time after that, manually connect to Wi-Fi on the Apple Watch by going to Settings > Wi-Fi and tapping on the your home Wi-Fi or an available Wi-Fi Network.


If the issue continues after that, you’ll want to reach out to Apple Support using the following link to continue to look into this with you:


Contact Apple Support 


Best wishes.

2 replies
Question marked as Top-ranking reply

Oct 3, 2019 8:07 PM in response to rushilm23

Hey there rushilm23,


Thanks for reaching out in Apple Support Communities. I understand the Mickey Mouse watch face is not telling the time. I’ll be happy to help with this.


You’re already on watchOS 6.0.1, but did you update your iPhone to iOS 13.1.2? If not, back up your iPhone and install the update:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Once you’ve done that, go through these steps: 


-Power off your Apple Watch. Turn it back on and once you see the Apple logo appear, place it on the charger. 

-Verify Silent Mode is disabled in Control Center on your Apple Watch.  

-Verify "Speak Time" is enabled in Watch App > Clock > Speak Time.

-Go to Watch app > Notifications > Phone, and if it's set to Mirror my iPhone, change it to Custom, and turn ON "sound" and "show alerts", then test.

-Toggle Tap to Speak Time off, restart the Watch, then toggle Tap to Speak Time back on and test the issue.


If you still can’t hear Mickey speak time after that, manually connect to Wi-Fi on the Apple Watch by going to Settings > Wi-Fi and tapping on the your home Wi-Fi or an available Wi-Fi Network.


If the issue continues after that, you’ll want to reach out to Apple Support using the following link to continue to look into this with you:


Contact Apple Support 


Best wishes.

Apple Watch update 6.0.1

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