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User profile for user: emilyjj23
emilyjj23 Author
User level: Level 1
4 points

Disabled

My phone has been disabled. It says to connect to iTunes due to forgetting my password. Any suggestions how to fix it?

iPhone 8 Plus

Posted on Oct 2, 2019 6:14 AM

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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
150,414 points

Posted on Oct 2, 2019 6:16 AM

Yes, connect it to your home computer with iTunes and erase it following the directions in this link: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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