Purple stripes on photo
Hello! I use Ipone XR and have such problem: on HDR photos appear purple stripes. what cause of this problem and how it fix? Thank you for your response!
iPhone XR
Hello! I use Ipone XR and have such problem: on HDR photos appear purple stripes. what cause of this problem and how it fix? Thank you for your response!
iPhone XR
I have the same issue on my XR. It seems to be an issue with HDR. When I turn on "Keep normal photo" in camera settings I can see the normal photo doesn't have these lines. Its also only happening when HDR is used (whenever there is a bright light source and a dark area). I've just been keeping both the normal and HDR version for now and using the version that doesn't have the lines. Never happened until I updated to iOS 13.
Hello dashaewert,
Thank you for using Apple Support Communities! I understand from the information you provided that you have vertical lines appearing in HDR photos; I'd like to help.
The following support article provides some troubleshooting steps to try for this behavior:
If the camera on your iPhone, iPad, or iPod touch isn't working
Keep us posted with the results.
Best Regards.
Thank you for your answer. but the problem was solved: they made a diagnosis in the service and replaced the phone with a new device
The referenced article does not address this problem, which I have also been experiencing.
Purple stripes on photo