Purple stripes on photo

Hello! I use Ipone XR and have such problem: on HDR photos appear purple stripes. what cause of this problem and how it fix? Thank you for your response!

iPhone XR

Posted on Oct 2, 2019 10:33 AM

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4 replies

Nov 11, 2019 7:26 AM in response to b.g.d.

I have the same issue on my XR. It seems to be an issue with HDR. When I turn on "Keep normal photo" in camera settings I can see the normal photo doesn't have these lines. Its also only happening when HDR is used (whenever there is a bright light source and a dark area). I've just been keeping both the normal and HDR version for now and using the version that doesn't have the lines. Never happened until I updated to iOS 13.

Oct 4, 2019 11:20 AM in response to dashaewert

Hello dashaewert,


Thank you for using Apple Support Communities! I understand from the information you provided that you have vertical lines appearing in HDR photos; I'd like to help.


The following support article provides some troubleshooting steps to try for this behavior:


If the camera on your iPhone, iPad, or iPod touch isn't working


Keep us posted with the results.


Best Regards.

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Purple stripes on photo

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