GPS not working after update

Am I the only one who has lost all gps since the last 2 updates, it’s crazy that apple has not fixed this problem yet, GPS is one of the things I use the most. With satnav and also exercise. PLEASE APPLE SORT THIS OUT ASAP!!!!

iPhone 6

Posted on Oct 2, 2019 12:55 PM

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4 replies

Oct 6, 2019 8:23 AM in response to Roast68

Hey Roast68,


Thanks for those additional details. I certainly understand needing all your apps to work as expected. From here, I recommend taking a look at the steps in the resource below for resolved issues with third-party apps. Please note, if the issue is only isolated to third-party apps, and works as expected with Maps you may need to connect with the app developer.


If an app unexpectedly quits, stops responding, or won't open


How to contact an app developer


Cheers!

Oct 4, 2019 12:44 PM in response to Roast68

Hey Roast68,


Thanks for using Apple Support Communities! I understand that GPS isn't working as expected on your device since updating the iOS. I certainly depend on GPS as well, so definitely understand the importance of getting this resolved.


To start, I recommend taking a look at the steps in the link below to ensure GPS is enabled and settings are correct.


Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch


If that's unhelpful, I would like to get a bit more information on what's happening, and we'll go from there.


What model iPhone and iOS version are you working with you? You can find the exact iOS version in Settings > General > About.


What exactly happens with GPS, are you seeing incorrect information or something else? Are you getting any errors?


You mentioned two specific apps that you're running into issue with GPS, are you experiencing GPS issues with other apps? For example, Maps?


Thanks again, and have a great day!

Oct 5, 2019 3:24 AM in response to BreeZee_17

Hello, I have an iphone6 iOS 12.4.2

the problem started after the 12.4.1 update. When using waze satnav app the gps does not work at all, the phone just won’t find the satellites. This is the same for google maps too! I thought the 12.4.2 update would’ve sorted the problem out but it didn’t. Below is a screenshot from the waze app. Please can you hurry and fix this. I’m considering switching to android as the wife does not have as much trouble as I have been having with iOS lately.

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GPS not working after update

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