iPhone 5s stuck with old iOS

Hi there,


I'm having trouble with my phone and it's 2019 and I see that I should be on version 12.4.2 but both my phone and iTunes say 10.3.4 is up to date. I'm having issues with internet connectivity on this device and wonder if it's all related.

iPhone 5s

Posted on Oct 2, 2019 8:35 PM

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Posted on Oct 4, 2019 4:40 PM

If it's running 10.3.4, it's an iPhone 5, not an iPhone 5s, and can't be updated further. The only change made in 10.3.4 was to fix an issue with the GPS in older devices; no other iPhones will have that specific version.


(174999)

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Oct 4, 2019 4:40 PM in response to sophiasunshine22

If it's running 10.3.4, it's an iPhone 5, not an iPhone 5s, and can't be updated further. The only change made in 10.3.4 was to fix an issue with the GPS in older devices; no other iPhones will have that specific version.


(174999)

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Oct 4, 2019 4:36 PM in response to sophiasunshine22

Hello sophiasunshine22 and welcome to Apple Support Communities.


I see you're facing some difficulty with updating an iPhone 5S past the current installation of iOS 10.3.4. You may need to do this via iTunes and Recovery Mode.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Cheers.

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iPhone 5s stuck with old iOS

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