You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5s stuck with old iOS

Hi there,


I'm having trouble with my phone and it's 2019 and I see that I should be on version 12.4.2 but both my phone and iTunes say 10.3.4 is up to date. I'm having issues with internet connectivity on this device and wonder if it's all related.

iPhone 5s

Posted on Oct 2, 2019 8:35 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2019 4:40 PM

If it's running 10.3.4, it's an iPhone 5, not an iPhone 5s, and can't be updated further. The only change made in 10.3.4 was to fix an issue with the GPS in older devices; no other iPhones will have that specific version.


(174999)

4 replies

iPhone 5s stuck with old iOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.