battery drain iphone 6s 13.1.2

warpbrained86 wrote:

New development here. My 6s now goes from 60% to shutting down on me with no warning. A restart showed the battery at 10% and then shut down again. A subsequent restart showed the symbol for plugging in the phone as it didn't even have enough juice to power on. I plugged in the phone and got the symbol of the hollow battery outline with a tiny red sliver indicating there was almost no battery available. About four minutes later, I powered on my phone and it was at 60% like it was before the shutdown happened. This happened two days in a row already. I have screen shots. The battery usage screen in settings doesn't even recognize this happened.

I Made an appointment at the Genius bar where they tested it, told me nothing was wrong with the hardware (phew), and suggested that my charging habits were causing the issues as I have lots of little charges and no full recharge in the last few days. I should let the battery run out on its own and then deep charge it overnight and do this for three nights in a row. She (the Apple employee) says, "...it takes a good 8 hours to charge every little cell in the battery. I should let it charge overnight."

Their other suggestion was to reset it as a new phone, and not restore from a backup. They were very polite and wished me luck.

So I had a perfectly good iPhone 6s that Apple absolutely ruined with iOS 13 and there's nothing Apple will do for me.

I am not happy.

I already tried the steps they suggested to you... no improvement. I agree, the latest iOS 13.1.x did something wrong on our 6S which were OK before. Mine 6S behaves like your... very big drops of % typical of a worn out battery. I hope that this is only a reversible software issue... But probably it isn't. With coconut battery it now shows a 81% health battery, instead of 86% of a few days ago. My last try is to turn off optimised battery charging (on 3.2 beta 4), I can see the result in the next days

i have had the opposite experience, 13.2 and deleting and reinstating my imap email account has solved all my battery drain problems on my 6s.

i can only assume it had to do with the apps i have installed compared to other people here.

my battery capacity did drop from 95% to 85% - i assume this damage was done when my phone was getting hot on earlier os releases.

all i am saying is there is hope.

-Steve

Great post. Seems the 6s is most affected

I bought a power case for mine and this keeps me supplied with juice for the day. It makes the phone heavier but it’s not too heavy and it works really well. It charges both phone and case when the case is plugged in. ( I leave the phone always in the case )

Then the case can be switched on and off to top up the phone through the day when needed.

I agree about the battery itself not being the issue and I think the percentage gauge is not accurately reflecting the charge. If you power off the phone and then power back on it shows a different percentage value; higher on power up.

Apple was forced to give me a brand new iPhone 6s, NIB, which takes the whole "battery health" completely out of the equation. Realistically the health of the battery shouldn't even be a factor. Apple is just using it as a distraction. My old phone had 10.3.3 loaded and it had a solid 2-day battery life. All that changed was the OS and it went to a "maybe it'll last until lunch" phone. One variable in the equation, one. The OS.

Even with the new phone I still have battery issues with all versions of 13. The OS is obviously the problem, but Apple won't be bothered to remedy it, ever. They're more focused on giving their customers 10,000 emoji's instead of fixing bugs and making the phones actually work. Cause if someone doesn't have their snowman, er, snowperson holding an ice cream cone emoji all **** is gonna break loose. At one point iOS 13 was so bad that later releases of the 6s's wouldn't even turn on after they were upgraded. I mean that's one seriously huge point of failure.

Each week Apple has less and less employees working on testing and debugging than they do on creating new [mostly useless] features, so the battery bug will not get fixed. They've had how many versions of 13 released now and haven't fixed it, or even acknowledged it? Let's see, not including the first release which was the start of the problem.

13.1

13.1.1

13.1.2

13.1.3

13.2

13.2.1

13.2.2

That's seven releases they've had to correct the issue. Seven. Hasn't been fixed. They've already set the pattern, which is to ignore the issue completely.

If anyone thinks that Apple Support is even going to read this thread they are a fool. It's basically just an avenue to vent our frustrations and compare the horror stories of how bad our phones have become.

Keep in mind there is a very good chance our 6s's won't be supported in the iOS 14 release. Just like the regular 6 won't support iOS 13. They'll be a legacy product that is phased out so we're pretty much stuck with this unless we get a new(er) iPhone or switch to Android.

The issue is squarely on Apple's shoulders and it is directly related to iOS 13. The problem is that they will never admit it. They replaced my phone, so I have a brand new 6s with 100% battery health and I still have poor battery life. It doesn't always drop as quickly as it did before, but the length that the battery lasts is nowhere near the length I had with iOS 10.3.3.

It is quite infuriating that Apple doesn't see this as a problem, which makes it incredibly difficult to get support from them. I had my phone charged to 100% before going to bed and then took it off the the charger. No applications left open, background refresh is disabled, and when I woke up six hours later it was down to 89%. Just sitting, not being used. Putting the phone in Airplane mode and disabling the radios (cellular, wi-fi, bluetooth) I have found the battery life while sitting idle to be much better. Maybe a 1-2% drop over eight hours. However that pretty much renders the phone useless for anything that requires a network/internet connection.

Within a few minutes of usage (checking email, which is messed up) and opening Google Hangouts for work the battery dropped to 85%. When you look at the number of minutes of screen time it is usually 1-2 minutes and the corresponding depletion of the battery is 3-4%.

Also, I have found with the Mail app in iOS 13 it will show a notification on the home screen icon that you have mail, but when you open the app, no new messages are shown. You have to wait a few seconds for it to pull the email from the servers. Very frustrating and not how it worked in prior iOS releases. Sometimes you have to manually refresh the email boxes a few times before the new mail will even show up.

Would be nice if Apple even looked at these forums to see the complaints and concerns of the people that are keeping them employed, the consumer. Right now they primarily act as a way for the consumer to vent, and that's about it.

rdrahn wrote:

91% good. As with others posting here, there were not any issues with my phone until IOS 13 came along.

Contact Apple and make arrangements to have them do a battery diagnostic. They can do it remotely.

https://www.apple.com/retail/geniusbar/

@Bailh I used recovery mode, not DFU, (down volume and sleep kept on while connected to Itunes), I have never done this before so at your own risk 8-)

I admit I was impressed, it went through the whole thing itself, eventually gave a welcome to your new phone, and did I want to restore data or set up manually, (something like that, it was very late). I chose restore from backup, and it showed the last one a few days ago, and off it went again.

I had also yesterday bought a case battery in desperation which when the button is pressed, charges the Iphone to full then disconnects until the button is pressed again. It was left connected at 64% last night and this morning at 8 it was 96%. I figure it stopped charging around 2 in the morning, and if correct, it meant 6 hours standby for 4% battery. (I live in the UK by the way so time of post is out).

All guesswork, but if correct, this is a big improvement on what I was getting of 45% or so overnight, but the day will tell.

I will post again when I am sure, but thanks again to Hailwisk, it has given me hope, which is more than Apple has.

Mine, an IPhone 7, was improved having done an Itune restore, then what seemed like another jump when I turned of the optimized charging, but it slowed the discharge just for a few hours, and stopped logging the discharge and charge altogether.

I have now done a DFU restore as a new phone, and have not restored data, setting the basics up manually.

I am fully charging it now, and will see if it is really like a new phone !!!

It would help I think if Apple admitted a problem and were working on it, the internet is full of this problem, it seems its thought we have caused the problem. I can do the data restore later, so cannot blame apps I had installed.

OK so I (erroneously) upgraded to 13.1.2 and I STILL have a battery issue with my Iphone SE. What I find is that if I use maps or some other application the phone battery level drops incredibly fast (minutes) to about 10%. The phone then enters 'low power mode'.

If I de-power the phone and reboot it then reports ~80% or some similar number. My phone was fine on the 12.x IOS so this is definitely a bug.

Apple, please sort this out. You are making your products less and less attractive and you are going to lose customers unless this is fixed. It is obviously a software BUG since this does not happen on IOS 12.x.

same issue with My iphone 7, never had battery issues and charged only once a day, now, as soon as I updated to 13.1.2 from the immediately prior version, I have to charge three times a day without having modified my useage habits.

seeing all replies in this thread, it is clearly an issue generated by the upgrade, independently from any hardware used:

Is apple working on this issue? would be nice to get a response from SUPPORT.

After a month of dealing with this, countless hours spent on the phone with Apple, and then the senior support care person ghosting me I finally got a decent Senior Tech who read through all the notes and basically said, "enough with this garbage. You've done everything we've asked and have provided more than ample enough proof there is a definitive issue with your phone." He then did something with my account and case that forced Apple to either do a repair/replace on the phone even though it's two years out of AppleCare.

Went to the local Apple store yesterday, and after another 90 minutes walked out with a new phone (same exact model, 6s 128GB) that was loaded with iOS 12.4 that they upgraded to 13.1.3 even though we know it will have issues.

I can't say I'm really seeing any improvement even with a new phone and battery at 100%. I'll give it a day or two to balance out after the upgrade and restoring all my data. But I don't have any confidence the problem will be resolved.

I also still have the issue where the Apple battery case does not work correctly with the phone. While in the store I showed it worked correctly on 12.4 and then when the phone was on 13.1.3 it was dorked up. There is no way they can refute that iOS 13 has a lot of bugs still.

With the case if you place the phone in it, it will not recognize the battery to start charging the phone. If you bounce (power cycle) the phone while it is in the case it will recognize the case and start charging once it has booted up. But if you take the phone out for even a second, that all goes out the window. The other way to make it work is to take the phone out, plug in the case to charge it, wait for the LED to come on (either green or amber), then slide the phone back in. Then it will recognize the battery case and start charging.

Now, on my backup 6s that is also on 13.1.3 it does the exact same thing with the battery case, so I know it is the OS and not the case. Just for testing I upgraded the backup phone to 13.2 beta. Now the battery case seems to work as it is supposed to. But I'm not convinced that specific problem is resolved. Keeping that in mind I can't condone anyone updating their iOS to a beta version. It is bad enough we are all beta testers even with Apple's "released" OS's. Going to a beta version would increase the risk of more issues manifesting. If I didn't have a backup/testing phone I would not have pursed that course of action.

10/24/2019 Update: Still having major battery issues on my 6s iOS 13.1.3, but the advice above to delete all mail accounts and then add them back seems to have helped a bit. I'm still sorely disappointed and feel that Apple has ruined my perfectly good 6s (replaced battery and screen about 12 months ago at Apple store so it felt new) but I'm hoping that something will change in iOS 13.2.

It completely baffles me that Apple engineers can say there's no problem when there are over 1000 comments on this issue in these forums if you combine all of the various threads.

How hard would it be to allow us to roll back to 12.4.1? Apple, change your policy as a stop-gap until you have the real solution in place!

Pretty please with a cherry on top.

Thank you all for continuing to report your experiences. my 6s Battery issues have been all over the map in the recent weeks.

• The funniest one was when my phone dropped to 1% even though I hadn't really used it. I knew that it couldn't be right and I figured I'd try to use at as long as I can to see what happens. I used it for the next 25 hours with the phone saying 1% the whole time.
• Other times, I've had the phone drop from around 80% to 30% to 17% in about 20 minutes. I was going on a bike ride and didn't want to take any chances. I charged it to about 96%, went for a ride, and 45 minutes into the ride, the phone died and wouldn't restart until it was plugged in for almost a half hour. I had that 'empty-battery-with-a-sliver-of-red' icon and couldn't get the phone to power up.
• Other days, it seems to be normal.

In any event, I don't trust this phone at all. I'm holding out to see if there's a smaller iPhone SE2 or whatever that will be introduced in March. I really don't want a bigger phone.

• There is clearly a software issue. The batteries are fine. I noticed that iOS13 seems to retrieve email totally differently than all of the prior OS's. It seems to load from scratch several times a day on my phone. I'll launch the Mail app and will be greeted by a blank mail screen, and then it populates as if it's getting all of my email for the first time. This never happened before. Do any of you have this experience?
• Once again, I deleted all of my mail accounts and used my phone with no email for a day. Then I added my accounts back one by one, but this did not change anything. I'm positive that this is one of the ingredients in the whole battery drain issue.
• In settings, every time I check the battery, it shows that the Mail app has the highest usage even when I barely use it.
• What's funny though, is even on the day when I had no email on my phone, it drained and died just as fast.

Unfortunately, I don't think any solution is coming. I'm just sad that Apple has never even addressed that there might be an issue. It's as if we're all imagining it, right?

I've had this problem since updating to 13.1.2. I've gone through battery diagnostics both through phone support and at the genius bar with no useful fixes. My battery health is 88%. I've turned off Background App Refresh and other tips they suggested. They suggested updating all my apps and updating to the latest ios but I'm really hesitant and doubt that would fix the problem.

One thing I noticed is that the battery tends to drain rapidly overnight when no apps are running. I've gone to bed with the battery at 100% only to wake up with it at 1%. I tried putting it to airplane mode before bed. When I wake up, it's at about 80%. I turn off airplane mode and get ready for work and about 30 minutes later it's down to 1% again. I suspect there is something running in the background when either data or wifi is on. Battery usage does not show anything other than the regular apps I use but somehow the battery just drops its charge suddenly.

It is still early days, but my Iphone 7 is still going and is at 52%, and would have needed charging by now compared to the days after updating to 13.3.

Allowing for the fact that following the restore there will have been more activity as the IOS carries out housekeeping, it is at least 50% better than it was but still down on before updating. Another good point is that my battery health was 88%, (normally charge properly and cooled), and it immediately fell to 78% following the update, but since the restore, it is now at 82%.

I feel this supports a comment I made elsewhere that the updating process somehow corrupts the battery management and monitoring routines at least. Perhaps the verification that takes place during and after the updating perhaps needs "looking at", as the restore that takes place using Itunes as suggested by Hailwisk should I would think be no different to any other update, but there is clearly some difference.