Safari 13.0.1 Develop Menu disappeared

Is there anybody else without the Develop Menu in SAFARI 13.0.1 (option flagged...) ?

MacBook

Posted on Oct 3, 2019 10:15 AM

13 replies

Oct 3, 2019 11:23 AM in response to Community User

Well, if you are just seeing the mention on some website then the problem is on the websites end and there's not much you can do other than to not visit those sites.

As far as the Develop menu issue have you tried booting into Safe Mode and see if it works as expected there?

Use safe mode to isolate issues with your Mac - Apple Support

It may also help to create a new user and see if it works there.

Oct 4, 2019 5:29 AM in response to Community User

Safe Mode runs some system checks and cache cleaning routines before login so that probably sorted it out temporarily. For further analysis you can run  Etrecheck  It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information. Allowing full drive access will improve the quality of the report.


To post the log file click on share report and use the Page icon in your reply window.

Oct 4, 2019 5:36 AM in response to Community User

Also please uninstall BitDefender, Intego and Kaspersky as per the developer's instructions. No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system. Your Mac has all the built-in protection you need.


In fact running all those AV programs simultaneously may actually be the cause of the problem.

Oct 5, 2019 10:03 AM in response to macjack

It doesn't work or, at least, that file should not be the problem.


I canceled it, and few minutes ago I got the scam msg again.

Attached the etrecheck report.


To me, it sounds I'm investigating in the wrong direction:

  • no results from any "anti malware". This should also mean the infection has not (hopefully) been installed
  • visiting same sites from different machines causes different results
  • having re-installed both OSx and iOS (should) mean it depends from neither iOS or OSx installed sws.
  • even allowing something could be hidden in tm backup's, the same should be shown by antimalwares ...


I hope to be able to fix ...



Take care

Oct 5, 2019 5:42 AM in response to Community User

lgeb63 wrote:

Just one question: I observed a 'plist' file, named KownExtensions.plist which is containing something I cannot properly identify. Based on your knowledge, do you know if this could be a possible 'location' where a scam (or whatever else) reference can build it's own nest ?

I don't see anything untoward in your report. I haven't heard of KownExtensions.plist, it could be an issue. I'd remove it (although plist files generally rebuild themselves).

Oct 5, 2019 12:17 AM in response to macjack

I already uninstalled all mentioned sw, MacJack.

They never run simultaneously as well...


I just tried them to see if possible fix, but no way.

I'm attaching the report you mentioned even if I cannot notice particular matters.


Just one question: I observed a 'plist' file, named KownExtensions.plist which is containing something I cannot properly identify. Based on your knowledge, do you know if this could be a possible 'location' where a scam (or whatever else) reference can build it's own nest ?



Thanks in advance

Oct 3, 2019 11:13 AM in response to macjack

Main fact is I already run Malwarebytes with no results at all.

Also, I don't have neither safari extension installed nor any 'strange' app.

Very simply, I can observe that whenever I visit

  • specific sports,
  • specific meteo,
  • translation

web sites, I get the 'famous' e.tre456_worm_osx error pop-ups.

Several times per day.

Now this fact on Safari Menu ! Perhaps no references, I don't know.

To me it seems ridiculous I cannot solve the problem.

Thanks anyway

Oct 4, 2019 12:12 AM in response to macjack

Thanks MacJack.

Loggin in with 'safe mode' enabled causes develop menu to be present.

Same with a normal login after the safe mode.


What I'm missing is the overall concept.

Imaging some sites could be compromised, the problem should appear to all people visiting those locations.

This is not really happening.

So, in my mind this should mean I have 'something' on my mac not properly correct...

On the other way round, running malwarebytes, bitdefender, intego and kaspersky products nothing is found.


Another matter really incredible, at least to me.

As I explained in the above mentioned thread, I re-installed both OSx both iOS.

The problem is back again.


Now I obviously consider any 'different' mac behavior as a possible related 'problem'.

Not able to fix this problem...


Thanks anyway



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Safari 13.0.1 Develop Menu disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.