I can’t get rid of the red notification 1 on my app
The little red 1 won’t go away and I already updated my payment information
iPhone XS
Question marked as
User profile for user:
bryanr14
User level:
Community Specialist
Hi Holaimomelly,
Thanks for reaching out in Apple Support Communities. I understand you're seeing a badge notification for your Apple ID in the Settings app, even after you've updated the payment information for your Apple ID account. I can help point you in the right direction.
First, I'd recommend using the steps below to close the Settings app and restart your iPhone to see if this clears the notification badge you see:
- Restart your iPhone, iPad, or iPod touch
- How to force an app to close on your iPhone, iPad, or iPod touch
If you haven't had the chance to update your device recently, you may want to try updating iOS using the steps found here: Update your iPhone, iPad, or iPod touch
Should you continue to see the badge on the Settings app, can you let me know what happens when you tap on the notification? Are you prompted for any further information?
Cheers!