Keyboard and Mouse

When I separately pair a blue-tooth (BT) keyboard to my iPads, they work fine. When I separately pair a BT mouse to my iPads, they work fine. When I try to pair them both to my iPads, the following keys on the keyboard stops working; 7 8 9 u i o j k l m , . This anomaly has been confirmed with three different BT keyboards, two different BT mice and on two different iPads (a mini and a 12.9" pro) both running iOs 13.1.2.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 4, 2019 9:00 AM

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Posted on Oct 4, 2019 9:05 AM

Hello,


This is due to you enabling the Mouse Keys setting in Assistive Touch. Disable Mouse Keys and you will be able to use your mouse and keyboard on your iPad.

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Keyboard and Mouse

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