packard bell easynote and itunes??????

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Level 1

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packard bell easynote and itunes??????

New laptop new ipod video....load software then run and now as far as my computer is concerned it has no DVD/CD drive. I now cannot even restore to anearlier time to get it back to just normal............therefore I have spent £230 to have my computer made useless and since i cannot load any music on my computer the ipod is now useless too. Ipod ...looks cool....itunes rubbish!!

packard bell easynote, Windows XP

Posted on Nov 29, 2005 7:35 AM

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Answer 1

b noir

Level 9

72,336 points

Nov 29, 2005 4:31 PM in response to hirtag

hi hirtag!

now as far as my computer is concerned it has no DVD/CD drive.

Can you do a couple of things for me?

(1) right-click "My Computer", select "Manage", click on "Device manager". expand the CD/DVD drive entry. do you see a warning message there? if so, post back to let us know what it says. (include any "code numbers" it might be referencing.)

(2) run your itunes "help > run CD diagnostics" and also paste the complete results into the the post.

(i think i know what is going on with this one, but i just want to doublecheck.)

love, b

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