my phone is stuck on resume download and isnt downloading what should i do?

why is my update stuck on “resume update” and its gray so i cant click it?

iPhone XR

Posted on Oct 5, 2019 6:14 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2019 7:16 AM

Remove and download the iOS update again


If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes

1 reply
Question marked as Top-ranking reply

Oct 5, 2019 7:16 AM in response to torian410

Remove and download the iOS update again


If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes

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my phone is stuck on resume download and isnt downloading what should i do?

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