With the Exchange Clutter function going away, how do I view only my focused inbox on my iPhone Mail App?

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Level 1

4 points

With the Exchange Clutter function going away, how do I view only my focused inbox on my iPhone Mail App?

Mom I had my exchange account set up to move files to the clutter folder. It was a great function to ensure I didn’t see all the junk that I was getting.

I read that the clutter function is transitioning to a “focused“ inbox And will no longer be available after January 2020.

so I am trying to work with a focused inbox, but it doesn’t work on my iPhone mail app. my iPhone mail still shows me all of the mail I received, and about 75% of what I was getting is Spam.

is there a way to view only my focused mail through the iPhone mail app. If not, I’ll have to move to a different app – I am testing the Outlook app right now

but my preference is to remain with the iPhone mail app.

any suggestions?

Posted on Oct 5, 2019 6:58 AM

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Answer 1

LACAllen

Level 8

43,602 points

Oct 5, 2019 9:37 AM in response to Birdcow

Any Mail app is sent folder organization instructions from the server.

The IMAP protocol sends folder settings and mail apps follow them. Exchange is just an implementation of IMAP that can add things like Contact and Notes data.

The mail app merely does what the server tells it to do. Any updates to accommodate an Exchange redesign will have to come from Microsoft, not Apple.

It is entirely possible (and even likely) they will not do this in order to nudge their Exchange users to their Outlook app. It's safe to assume any Exchange redesign changes will be accommodated in the Outlook app.

Other mail providers have done exactly this in recent updates.

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Answer 2

Oct 5, 2019 10:29 AM in response to Birdcow

I haven't tried it, but if you log in to Office365 with a web browser you should be able to set up filters in the mail feature. These filters process mail before it gets to your phone, so it should be a workaround. You'd have to give it a try.

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