Hi everyone, I have some problems with my MacBook. My MacBook is the last weeks very slow with starting up and opening programs. Does anyone know how I can fix this? (I have already returned it to the factory settings but without a result.)
MacBook
I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
https://itunes.apple.com/us/app/etrecheck/id1423715984?mt=12
Use the Add Text button to include the Etrecheck report in your reply.
EtreCheck version: 5.4 (5038)
Report generated: 2019-10-05 19:18:33
Download EtreCheck from https://etrecheck.com/
Runtime: 11:24
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Runaway process - A process is using a large percentage of your CPU.
Poor performance - EtreCheck report shows poor performance. This is unusual.
Antivirus software problems - Antivirus software is causing performance problems.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Encrypting or decrypting - A drive is currently encrypting or decrypting. The computer may run more slowly than normal until the process finishes.
32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Air (11-inch, 2013 - 2014)
MacBook Air Model: MacBookAir6,1
1 1,4 GHz Intel Core i5 (i5-4260U) CPU: 2-core
4 RAM - Not upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1600
BANK 1/DIMM0 - 2 GB DDR3 1600
Battery: Health = Normal - Cycle count = 587
Video Information:
Intel HD Graphics 5000 - VRAM: 1536 MB
Color LCD 1366 x 768
Drives:
disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 121.12 GB
disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes)
disk1s1 - M**D (APFS) (Shared - 13.73 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
Mounted Volumes:
disk1s1 - M**D
121.12 GB (Shared - 13.73 GB used - 105.63 GB free)
APFS
Mount point: /
Encryption/Decryption: in progress
disk1s4 - VM [APFS VM]
121.12 GB (Shared - 1.07 GB used - 105.63 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14.6 (18G103)
Time since boot: About an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Uninstall CleanMyMac4 and CCleaner. These apps do far more harm then good and are. recommend to never be installed on a Mac.
You did not post the report in its entirety so it is impossible to give complete diagnoses of the problems with your Mac but it says that you have an antivirus package installed. Plus it says that a runaway program is using an inordinate amount of CPU. You will need to post the entire report for any additional suggestions.
To post the entire report use the third icon to left which look like a page with a folded corner.
Reboot, run another report and post it here.
See if there is any help at https://www.makeuseof.com/tag/fix-mac-kernel-task-high-cpu-usage/
No. That is not correct.
Done, but it didn't help
Are there maybe more problems found in that report?
The task called "kernel_task" uses also a lot % of CPU power
The problem is back again
The fans in my MacBook run at full speed by starting up and the macOS installation menu is also very slow
MacBook Air 2014 is very slow