Payment method

I cannot add new payment method. It says that:”App Store and Apple Music cannot process your request at this moment. Please try again later.”

iPhone 6

Posted on Oct 6, 2019 6:31 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2019 12:55 PM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

2 replies
Question marked as Top-ranking reply

Oct 6, 2019 12:55 PM in response to kamil1926

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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Payment method

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