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I dropped my iPhone 7. The screen got major cracks and now is black

I recently dropped my iPhone 7 and it landed on its screen. The screen got major cracks and now is black. I think the phone is still working as i can press the home button and it isnt locked. However, the screen is black and i dont know if there is other internal damage. What do i do?


[Re-Titled by Moderator]

iPhone 7

Posted on Oct 7, 2019 7:15 AM

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Question marked as Top-ranking reply

Posted on Oct 7, 2019 8:51 AM

You can get your device serviced by contacting Apple Support, or by visiting an Apple Store or Apple Authorized Service Provider near you:


Start a service request: http://getsupport.apple.com/

Find an Apple Authorized Service Provider: https://locate.apple.com/

Make an Apple Store appointment: http://www.apple.com/retail/geniusbar/

Contact via phone: https://support.apple.com/HT201232

Contact your carrier: https://support.apple.com/HT204039

1 reply
Question marked as Top-ranking reply

Oct 7, 2019 8:51 AM in response to Samyboyy

You can get your device serviced by contacting Apple Support, or by visiting an Apple Store or Apple Authorized Service Provider near you:


Start a service request: http://getsupport.apple.com/

Find an Apple Authorized Service Provider: https://locate.apple.com/

Make an Apple Store appointment: http://www.apple.com/retail/geniusbar/

Contact via phone: https://support.apple.com/HT201232

Contact your carrier: https://support.apple.com/HT204039

I dropped my iPhone 7. The screen got major cracks and now is black

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