Resetting security questions
I have tried to reset my security questions, but I keep getting this message: "We don't have sufficient information to reset your security questions."
OK then, what's next? Please help, thanks.
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contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.