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Seyser_Koze Author

Level 1

8 points

Resetting security questions

I have tried to reset my security questions, but I keep getting this message: "We don't have sufficient information to reset your security questions."

OK then, what's next? Please help, thanks.

Posted on Oct 7, 2019 11:57 AM

Top-ranking reply

Eric Root

Level 10

684,705 points

Posted on Oct 7, 2019 12:19 PM

contact Apple ID Support.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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Resetting security questions

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