This copy of the Install macOS Catalina application is damaged, and can‘t be used to install macOS.

how do I fix this


Posted on Oct 7, 2019 2:03 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Oct 7, 2019 10:31 PM

Here the working solution with video

Solution is by @Kenemike2 but his solution is partial correct


You should delete/remove the Cataline copy which you downloaded.

How to do that?

copy and paste the command in your terminal


sudo rm -r /Applications/Install\ macOS\ Catalina.app/


https://www.youtube.com/watch?v=yIBBq2E8hpA

11 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Oct 7, 2019 10:31 PM in response to johndbob

Here the working solution with video

Solution is by @Kenemike2 but his solution is partial correct


You should delete/remove the Cataline copy which you downloaded.

How to do that?

copy and paste the command in your terminal


sudo rm -r /Applications/Install\ macOS\ Catalina.app/


https://www.youtube.com/watch?v=yIBBq2E8hpA

Reply

Oct 8, 2019 11:33 AM in response to johndbob

If you've tried downloading the upgrade through "System Preferences > Software Update" a few times and the issue persists, it could be related to an issue with installinfo.plist . To remove it:

sudo rm /Applications/Install macOS Catalina.app/contents/SharedSupport/installinfo.plist

Then try running the installer again. This fixed the issue for me.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

This copy of the Install macOS Catalina application is damaged, and can‘t be used to install macOS.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.