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Hi - i often use a logitech k780 keyboard to write on my phone but now with iOS 13 the shift key basically stopped working. it cant be smth related to the keyboard, because it works perfectly fine on my laptop. please let me know how i can handle this. thank you!
iPhone 8
I have Logitech K480 which connects to 3 devices, iPhone SE iOS 13.12, iPhone 6 iOS 12.4.2 and MacBook Air
I have no issue on any device. Please re-configure your iPhone 11 after using "Forget this Device"
Looks like there must be a bug somewhere between iOS 13 on some iPhones, and logitech bluetooth keyboards. I see it on 2 different logitech keyboards (one of it a K480), with two different iPhones (type XR). The Shift key does not work anymore since updating to iOS 13. The internal, and another external keyboard work flawlessly.
How can we get apple support on this?
Huh?
You shared this happens on Whatsapp only.
It's Whatsapp's issue to resolve. It's their task to make their apps compatible with each version of iOS. Not Apple's to make their app compatible with iOS13.
...is resolved, for me, since one of the latest whatsapp updates.
I did this, but still seems to be a problem. I just realized this happens only on Whatsapp... Notes, for instance, works fine. I will get in touch with the WA support. Thanks
Keep me updated! I have the same problem too.
Keep me updated! I have the same problem too. IOS 13.1.3 is not solving the problem!!
How can we get apple support on this?
True - also for me, this is a "whatsapp only" issue. (Which does not exclude that the root of the problem is outside whatsapp)
Seems resolved now...
Logitech K780 bluetooth keyboard... SHIFT does not work
