You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I'm getting pop up message "helpermcp will damage your computer you should move it to bin. When. Doing it is again popping up .resulting. Unable to openany application this is happing once I have upgraded to Catalina today.ki.dly help.

I'm getting pop up message helpermcp will damage your computer.you should move it to bin.when I'm doing it is reoccurring again and again. I'm not able to open any application on my Mac book air 2018.please help.this is after I have upgraded to Catalina today.

Pradeep

Posted on Oct 8, 2019 5:23 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2019 5:53 AM

Navigate to the following folder, and post its contents in a screenshot:


~/Library/LaunchAgents


To open that folder, copy the entire line above and paste it in the Finder's Go menu > Go to Folder... field. Make it look like this:





... and click the Go button.


A Finder window will open. Take a screenshot showing all that folder's contents, and post it in a reply. To learn how to do that please read the Appendix in the following User Tip: Writing an effective Apple Support Communities question.


Usually, there is nothing in that folder so don't be surprised to find it empty. The reason for starting with that folder is to eliminate other potential causes before proceeding with steps that will identify and eradicate whatever is affecting that Mac.


There will be additional instructions to follow and this is just the first step.


For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware.


Review your Gatekeeper settings. To learn about Gatekeeper read Safely open apps on your Mac. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.

Similar questions

46 replies

Oct 22, 2019 7:04 AM in response to heyimjulieanne

OK open up your LaunchAgents file! This is where my problem was...I found out this folder is typically empty but I had 5 things in there and one of them was the culprit!!! Once I deleted the file with the same portion listed in the popup my problem was solved!!! Delete it, remove your trash and you must restart your computer. Hope this is helpful.

Oct 22, 2019 11:07 AM in response to heyimjulieanne

I am unsure if any of these are necessary for your LaunchAgents. Do you want Adobe to monitor you every time you boot the computer up? If not many times other trojon software sets itself up and makes it look like adobe. If you delete it and need it the next time you run Adobe you will be asked to change or add new permissions. I took a chance and deleted all of my LaunchAgents and my computer is working great! Faster than before. And I felt comfortable deleting everything because all of the things I use will regenerate temp files to run the next time I try and use them.


I hope this helps. As for the QUID message. I have no idea what that is. I read on the internet it is some sort of partitian agent that is not compatible with the new software you are now running on your Mac. Do you have a partitioned portion of your hard drive that you use to run android. If so you might need to upgrade to use the Apple Partitions to do the same thing.....


Just a guess....Best, G

I'm getting pop up message "helpermcp will damage your computer you should move it to bin. When. Doing it is again popping up .resulting. Unable to openany application this is happing once I have upgraded to Catalina today.ki.dly help.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.