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I'm getting pop up message "helpermcp will damage your computer you should move it to bin. When. Doing it is again popping up .resulting. Unable to openany application this is happing once I have upgraded to Catalina today.ki.dly help.

I'm getting pop up message helpermcp will damage your computer.you should move it to bin.when I'm doing it is reoccurring again and again. I'm not able to open any application on my Mac book air 2018.please help.this is after I have upgraded to Catalina today.

Pradeep

Posted on Oct 8, 2019 5:23 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2019 5:53 AM

Navigate to the following folder, and post its contents in a screenshot:


~/Library/LaunchAgents


To open that folder, copy the entire line above and paste it in the Finder's Go menu > Go to Folder... field. Make it look like this:





... and click the Go button.


A Finder window will open. Take a screenshot showing all that folder's contents, and post it in a reply. To learn how to do that please read the Appendix in the following User Tip: Writing an effective Apple Support Communities question.


Usually, there is nothing in that folder so don't be surprised to find it empty. The reason for starting with that folder is to eliminate other potential causes before proceeding with steps that will identify and eradicate whatever is affecting that Mac.


There will be additional instructions to follow and this is just the first step.


For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware.


Review your Gatekeeper settings. To learn about Gatekeeper read Safely open apps on your Mac. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.

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I'm getting pop up message "helpermcp will damage your computer you should move it to bin. When. Doing it is again popping up .resulting. Unable to openany application this is happing once I have upgraded to Catalina today.ki.dly help.

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